Shopping

You can shop from whatever products are available. If a product is out of stock and you would like more information on when we will have it back in stock please contact us.

Orders & payments

You can place orders either as a visitor to our website or by creating a personal user account. If you become a member, you can view previous orders as well as add products to your favorites list for future purchases.

When completing your order you can pay in the following ways:

• Via Paypal – gives you full security for your credit card purchases, you don't need to be a Paypal member to use it and be sure your data is safe
• By cash on delivery – with a fee of 3 euros excluding transport costs (available for orders up to 99 euros)
• By direct deposit to our bank account:
• Alpha bank: GR8501401720172002330000288 beneficiary Anna Fotiadou (for deposits from all banks) 
• If you want to make a deposit to our account from another bank, please send us the deposit receipt by email [email protected].
• Orders are held for 2 working days and then if you haven't made the deposit, they are automatically cancelled.
• By credit or debit card through Alpha Bank's secure system.
  Payment by cash on delivery or bank deposit is not valid for Cyprus.

Once your order is complete you will receive an informative e-mail confirming the products you have purchased and the cost. In the event that after completing your order you want to add a new product, you should place a new order or call us at 2130418127 (during store opening hours).

Crossing of the Aegean Sea

Our company cooperates with ACS Courier for deliveries within Greece and Cyprus.

The delivery of the products in Greece takes place within 2 to 3 days from the day of the order if the products are available.

Otherwise, you will be informed immediately by our company.

When your products are shipped you will receive an informational e-mail.

Transportation costs:

• Attica and Rest of Greece: 3 euros with ACS
• Cash on delivery: +3 euros
• Cyprus: 12 euros with ACS
• For purchases over 59 euros for Greece, shipping is free.

Returns

If for any reason you wish to return any product you have purchased, you have the right to do so within 14 calendar days from its purchase. Returned products must be in excellent condition, in their original packaging, unused and with the purchase tags intact. The parcel must definitely include the proof of purchase or the invoice!

Returns of used products or with opened packaging or without receipt are not accepted.

The return is made exclusively by ACS Courier with a fee of 3 euros per return.

To proceed with the return or exchange process, you must notify us by phone or email at [email protected]

The product together with the proof of purchase is sent with ACS Courier our charge to the address:

Mamannoula, Georgiou Papandreou 33-35, 16231, Byronas Attica.

Please note returns sent by regular mail will not be accepted!

If you choose a refund:

• if you paid by cash on delivery, a deposit will be made to a bank account that you indicate to us (IBAN, bank, name of beneficiary) cash on delivery costs of 3 euros are not refundable
• if you paid by card or paypal, a refund will be made in the same way
• The refund amount will be the cost of the product reduced by 3 euros expenses return.

Cash on delivery and shipping costs are non-refundable.

CHANGES

In the event that you want to replace a product you received either with another or with another number or color, you have the right to change within 14 calendar days from the order date.

The change and replacement is done exclusively with ACS Courier with a charge of 3 euros per return/change. We send the new product to you by Acs Courier and to the distributor who will bring it to you, you return the product for exchange, in its original packaging, unused, and within shipping package.

If the product you choose is more expensive than the one you are exchanging, you will pay the difference to the courier plus the 3 euro exchange fee.

If it's cheaper, we'll refund the difference changed costs reduced by 3 euros:

• if you paid by cash on delivery, a deposit will be made to a bank account that you indicate to us (IBAN, bank, beneficiary name)
• if you paid by card or paypal, a refund will be made in the same way.